Privacy Policy

2.1 Personal Information

We collect information you provide directly to us, including:

• Account information (name, email address) through Google OAuth
• Resume content and professional information
• Job descriptions you upload for tailoring purposes
• Communication preferences and settings
• Support requests and correspondence

2.2 Usage Information

We automatically collect certain information about your use of our Services:

• Device information (browser type, operating system, device identifiers)
• Usage patterns and feature interactions
• Log data (IP addresses, access times, pages viewed)
• Performance metrics and error reports

3.1 Service Provision

We use your information to:

• Provide AI-powered resume tailoring and optimization services
• Generate personalized cover letters and professional content
• Analyze job descriptions and match them with your experience
• Maintain and improve our AI algorithms and suggestions
• Process payments and manage your subscription

3.2 Communication and Support

We use your information to:

• Respond to your inquiries and provide customer support
• Send service-related notifications and updates
• Communicate about new features and improvements
• Provide educational content about resume optimization

3.3 Service Improvement

We use aggregated and anonymized data to:

• Analyze usage patterns and improve our Services
• Develop new features and functionality
• Conduct research and analytics
• Ensure security and prevent fraud

3.4 Cookies and Similar Technologies

We use essential cookies and similar technologies to provide and secure our Services. These include:

• Authentication cookies: To keep you signed in and secure your session
• Security cookies: To protect against fraud and unauthorized access
• Functional cookies: To remember your preferences and settings
• Performance cookies: To monitor and improve website performance

These cookies are essential for the proper functioning of our Services and cannot be disabled. We do not use tracking cookies for advertising or marketing purposes. You can manage your browser's cookie settings, but disabling essential cookies may affect your ability to use our Services.

4.1 AI Service Providers

We use third-party AI services (including OpenAI and Anthropic) to process your resume content and job descriptions. These services help us provide intelligent suggestions and optimizations while maintaining our truth-preserving philosophy.

4.2 Data Processing Safeguards

When processing your data through AI services:

• We use enterprise-grade API connections with data protection agreements
• Your data is processed only for the specific purpose of providing our Services
• We do not allow AI providers to use your data for training their models
• Processing occurs in secure, encrypted environments
• We maintain audit logs of all data processing activities

4.3 Truth-Preserving Commitment

Our AI processing is designed to enhance and optimize your existing experience without fabricating information. We maintain strict guidelines to ensure all suggestions are based on your actual professional background.

5.1 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

5.2 Service Providers

We may share your information with trusted service providers who assist us in operating our Services, including:

• Cloud hosting and infrastructure providers
• AI processing services (OpenAI, Anthropic)
• Payment processors and billing services
• Analytics and performance monitoring tools
• Customer support platforms

5.3 Legal Requirements

We may disclose your information when required by law, legal process, or to protect our rights, property, or safety, or that of our users or the public.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

6.1 Security Measures

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with industry-standard protections
• Employee training on data protection and privacy practices

6.2 Data Retention

We retain your personal information only as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

6.3 Incident Response

In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by applicable law, typically within 72 hours of discovery.

7.1 Access and Portability

You have the right to access, review, and export your personal information. You can download your data through your account settings or by contacting us.

7.2 Correction and Updates

You can update or correct your personal information through your account settings. For assistance, contact our support team.

7.3 Deletion

You can request deletion of your personal information by deleting your account or contacting us. We will process deletion requests within 30 days, subject to legal retention requirements.

7.4 Opt-Out Rights

You can opt out of non-essential communications and adjust your privacy preferences through your account settings or by following unsubscribe instructions in our emails.

10.1 Integration Services

Our Services may integrate with third-party platforms and services, including:

• Google OAuth for authentication
• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics)
• Customer support platforms

10.2 Third-Party Privacy Policies

These third-party services have their own privacy policies and terms of service. We encourage you to review their privacy practices before using their services through our platform.

10.3 Links to External Sites

Our Services may contain links to external websites. We are not responsible for the privacy practices or content of these external sites.